Referrals slip
through the cracks.
RefClin closes the loop.
Paper forms, faxes and email threads lose referrals, leave referrers in the dark, and let patients fall between practices. RefClin gives every referral a tracked, secure home — from first send to final outcome report.
Close the loop
Track every referral end-to-end — sent, triaged, treated, report returned.
One secure hub
Notes, radiographs, messages and reports live together against each referral.
A network, not a marketplace
You choose who you work with. No patient auctions, no fee-splitting — ever.
Built for UK dental
Designed around UK GDPR, GDC standards and how dental teams actually work.
Why dental referrals fail today
Referring out should be routine. Instead it's the part of care most likely to break — for the referrer, the specialist, and above all the patient.
Lost in transit
Faxes, paper forms and email threads go missing. No one is sure a referral arrived, or what happened next.
No visibility
The referring practice rarely hears back. Was the patient seen? Treated? The loop is never closed.
Patients fall through
Hand-offs between practices drop cases. Patients wait, chase, or simply disappear from care.
Compliance risk
Sending patient records over email or paper is hard to secure and harder to audit under UK GDPR.
Every referral, tracked end to end
The same case, visible to both the referring practice and the specialist, at every step — so everyone knows exactly where the patient is.
Compose & send
The referring practice submits demographics, medical history, allergies and radiographs in one form. Consent is captured and timestamped, then the referral lands in the specialist’s inbox instantly.
Triage & treat
The receiving specialist triages, assigns and books the patient. Status flows through Under Review → Patient Contacted → In Treatment — visible live to both sides, with secure messaging in between.
Close the loop
When treatment is complete, an outcome report goes back to the referrer against the same case. Every referral is accounted for. Nothing falls through the cracks.
See exactly what RefClin does
Download the product & technical overview — what we solve, how a referral flows, every capability, the security model, and how your practice gets set up. One PDF to read now or share with your team.
- For clinics and for specialists — what each side gets
- How a referral flows, step by step, to a closed loop
- Security & UK GDPR: how we protect patient data
- Capabilities and plans — what to enable
Two sides of every referral
Whether you send patients out or receive them in, RefClin gives you one place to do it well. Create your account and you're live in minutes.
Referring practices
- Find the right specialist, lab or imaging centre in the network
- Send a complete referral in minutes — notes, X-rays and documents
- Capture and timestamp patient consent automatically
- Track live status and get the outcome report back
- Import patient details from your PMS (e.g. Dentally)
- Free for senders — you never pay to refer a patient
Specialists & receivers
- Receive structured referrals into one inbox — no lost emails
- Triage, assign to a clinician or site, and request what’s missing
- Message referrers and run second opinions or MDT meetings
- Draft the report (AI-assisted) and return it to close the loop
- Appear in the network under your own brand
- Win more referrals from the practices that already trust you
Everything a referral needs
A complete clinical workflow — not just a contact form. Turn capabilities on per plan as your practice grows.
Smart referrals
Internal, external and cross-clinic referrals with notes, files and patient consent.
Network & specialists
Discover verified specialists, labs and imaging centres and refer to them directly.
Messaging & second opinions
Secure per-referral threads and group second-opinion discussions — no email needed.
MDT meetings
Run multidisciplinary team meetings with shared cases, agendas and outcomes.
Tony — AI co-pilot
An in-app assistant that explains features, summarises your day and helps you act.
AI-augmented reports
Draft treatment and referral reports from structured inputs, under clinician control.
Reports & insights
Operational and financial dashboards — aggregated, never exposing patient data.
Tasks & calendar
Deadlines, meetings and to-dos in one place so nothing slips.
Multi-site practices
Model every location, route referrals between sites, and manage staff per site.
Your brand
Your logo and colours across your portal and the referrals you receive.
CPD & events
Share CPD opportunities and events across your network.
Patient import
Pull patient details from your practice management system.
No shortcuts on safety
RefClin handles UK GDPR special-category data. Every practice is isolated end-to-end, every action is auditable, and patient files are encrypted and shared by one-shot secure links — never loose email attachments.
Stop losing referrals.
Bring your referrals into one secure, tracked place — and give every patient a referral that actually closes the loop. Live in minutes, whether you send or receive.